Privacy Policy
How Gharvanta handles account, property, verification and marketplace information.
1. Who We Are
Gharvanta is a digital marketplace intended to connect property buyers, property owners/sellers and construction or home-service providers. The platform may also provide verification-related workflows for seller and property information.
2. Information We Collect
- Account information such as name, email address, phone number and account type.
- Property information such as title, property type, location, area, price, road width, description and photographs.
- Verification information and documents submitted by sellers when a verification process is introduced.
- Enquiry, support and communication information.
- Technical information reasonably necessary to operate and secure the website, such as IP address, browser/device information and logs.
3. Why We Use Personal Data
We may process information to create and manage accounts, publish listings, connect buyers and sellers, provide marketplace services, verify submitted information, prevent fraud, maintain security, respond to enquiries, comply with applicable law and improve the platform.
4. Consent and Notice
Where consent is required, Gharvanta will seek consent through a clear notice describing the categories of personal data and the purpose for processing. India's notified Digital Personal Data Protection Rules, 2025 require clear and plain notices with an itemised description of personal data and the specified purposes. The exact commencement of individual provisions follows the notified enforcement timeline.
5. Property and Identity Documents
Confidential identity and property documents submitted for verification are not intended for public display. Public property pages should show only the applicable verification status or summary. Access to confidential documents should be limited to authorised personnel and systems.
6. Sharing of Information
We may share information only where reasonably necessary for the stated service, verification, technology operations, fraud prevention, legal compliance or with professional service providers acting under appropriate safeguards. We will not represent confidential seller documents as public property information.
7. Data Security
Gharvanta should use appropriate technical and organisational safeguards, including access control, password hashing, secure sessions, HTTPS, secure file handling, restricted document access and logging.
8. Retention
Personal data and verification documents should be retained only for as long as reasonably necessary for the purpose for which they were collected, legal obligations, dispute handling, fraud prevention or other lawful purposes. Gharvanta should establish a documented retention and deletion schedule before accepting large volumes of verification documents.
9. Your Choices and Rights
Subject to applicable law and the operational status of the relevant provisions, users may have rights relating to access, correction, updating, withdrawal of consent and grievance/complaint handling. Requests can be made through the contact/grievance channel published by Gharvanta.
10. Children
Gharvanta is not designed to knowingly collect personal data from children for property marketplace participation. If a minor's information is submitted improperly, contact Gharvanta so the matter can be reviewed.
11. Cookies and Similar Technologies
Gharvanta may use necessary cookies or similar technologies for sessions, security and website functionality. If analytics, advertising or other optional tracking is introduced, the privacy notice and consent mechanism should be updated accordingly.
12. Changes to This Policy
We may update this policy when the platform, legal requirements or data practices change. The latest version will be published on this page with an updated date.
13. Contact
Before launch, replace the placeholder contact details on the Gharvanta website with the official legal entity name, registered/business address and privacy/grievance contact information.